In a recent blog post, Twitch revealed their new method to combat viewer, follower and chat botting. For those that don’t know, it’s possible to purchase bot packages that artificially increase the number of viewers, followers and/or active chatters in one’s Twitch channel. Some have used bots to boost visibility of their own channels and some have used bots to harass and spam broadcasters.
It’s been a problem for a long time, one that Twitch has fought with “a range of technological solutions to detect false viewers and remove them” and their “moderation, support, and partnerships teams [that] regularly investigate reports of artificially inflated viewer and follower counts, as well as fake chat activity, and respond to them on a case-by-case basis.” These measures have done a fair job of catching the obvious botters but the more covert users of these services can still slip through the cracks. To strike at the source of the problem, Twitch is now taking public legal action against a handful of the biggest sellers of viewbot services. While this is a practice that can stop the issue before it begins, Twitch affirms “the best way to stop viewbot sellers from profiting off of empty promises is to not buy their services.”